Privacy Policy

Effective Date: 1st January 2024

At Cars And Rental, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you rent a vehicle or use other services from our website or customer service team.

By renting a vehicle or accessing our services, you agree to this Privacy Policy. For any questions, please contact us at info@carsandrental.com.

1. Information We Collect

We collect the following types of information when you use our car rental services:

  • Personal Identification: Full name, email, phone number, postal address, driver's license details, and date of birth.

  • Payment Information: Credit/debit card number, billing address, and transaction history.

  • Rental Preferences: Car type, pick-up/drop-off locations, rental dates, and optional add-ons.

  • Usage Data: Website interactions, IP address, browser type, and pages viewed.

  • Customer Communication: Emails, messages, and phone call records related to bookings and support.

2. How We Use Your Information

We use your data to:

  • Process Rentals: Confirm reservations, handle payments, and verify driver's licenses.

  • Customer Service: Send confirmations, respond to inquiries, and manage your bookings.

  • Marketing: Provide promotional offers, discounts, and updates about our fleet and services. You may opt out anytime.

  • Improve Operations: Analyze website traffic and user behavior to enhance our services.

  • Security: Detect and prevent fraud and unauthorized access.

3. How We Share Your Information

  • Service Providers: Third parties who help process payments, verify identity, or provide insurance services.

  • Insurance & Law Enforcement: If required for accident claims, legal investigations, or in response to court orders.

  • Business Transfers: In case of mergers or acquisitions, your data may be part of the business transfer.

4. Data Security

We implement secure protocols and technologies to safeguard your personal and payment data. While no system is completely secure, we take all reasonable precautions to protect your information.

5. Your Rights and Choices

  • Access and Correction: You may review and update your information at any time.

  • Marketing Preferences: You may unsubscribe from promotional emails.

  • Deletion Requests: You can request deletion of your data where applicable by law.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience, track analytics, and provide personalized content. You may disable cookies in your browser, though some features may be limited.

7. Data Retention

We retain your information for as long as necessary to fulfill rental agreements, comply with legal requirements, and support business functions.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Third-Party Links

Our site may contain links to third-party services. We are not responsible for the content or practices of those websites. Review their privacy policies before use.

10. International Data Transfers

If you rent a car in a different country, your data may be transferred internationally in compliance with applicable laws and privacy protections.

11. Changes to this Policy

We may update this Privacy Policy occasionally. All changes will be posted on our website with an updated effective date.

12. Contact Us

If you have any questions or concerns, contact us at:

Email: info@carsandrental.com

Phone: +1-833-497-2255

Cars And Rental is committed to protecting your privacy and delivering a secure and reliable car rental experience.